Q: How long is the warranty period on zipper orders?
The warranty period for zippers is usually a matter of contract rather than a published standard. Ask what period the supplier offers and what it covers: material and workmanship only, or also performance such as cycle life. A common commercial arrangement links the period to the garment's expected life or to a stated number of months from delivery, whichever is shorter. The warranty should state the remedy, whether replacement, credit or repair, and the evidence required. It should also state the exclusions, such as damage from washing, pressing, chemicals or misuse. Keep the approved sample and the test report as the reference for any claim. For a long programme, confirm that the warranty applies to each delivery, not only to the first. A warranty with no defined remedy is of little value, so negotiate the process as well as the period.